Magic Jewball

all signs point to no


More reasons to love Ticketmaster

Filed under : Rants
On June 25, 2007
At 6:50 pm
Comments : 20

Update 6/27: Ticketmaster sent me a password since I am a member of their Backstage Access thing. And this morning after “your wait is 6 minutes, your wait is 2 minutes, your wait is 8 minutes, your wait is 15 minutes, your wait is 6 minutes,” I got some decent seats. The Ticketmaster lady was fired for not knowing basic facts about the company she works for. Oh wait, that was just a dream

I wish I had taped this to send into Consumerist, but I didn’t since I was at work. And still am, unfortunately. Anyway, I just had the following conversation with a telephone rep at Ticketmaster:

me: So I am on your website looking at the screen for The Cure at Madison Square Garden on 9/23 and it has a pre-sale listed but it doesn’t say what I need to have access to the pre-sale.
she: The tickets go on sale Wednesday morning so you should find out then.
me: But what if I don’t? I don’t want to wake up, get to the computer and find I can’t get in and miss it. So do you know what I would need?
she: You would need a password.
me: But where do I get a password?
she: You would find that information on the event page. Go to and-
me: But I just told you, I started the conversation by saying, “I am on the web page and that information isn’t listed.”
she: Well you would need to find that information.
me: But where?
she: On the web page.
me: Could you look at the web page I am looking at? Where is that information?
she: You would need to get the password.
me: WHERE?
she: On the radio or on the Internet
me: (incredulous) On the radio or on the Internet? The Internet’s pretty big, where do you think I should start?
she: Ma’am, all I can tell you is that you need to find the password on the radio or on the Internet.
Me: But surely you realize that’s just crazy to advise me to do that?
She: All I can tell you is to try a radio station or on the Internet
me: So you suggest I should just do a search under “pre-sale?”
she: Uh, a search? All I can tell you is-
me: But don’t you think that that’s bizarre? That you, Ticketmaster, cannot tell me how to get access to a Ticketmaster pre-sale?
she: All I-
me: I am asking you as a human being, don’t you think that’s just insane?
she: No, I don’t
me: Can I speak to a supervisor?
she: Ma’am, all I can tell you is that you will need to get a password from the radio or from the Internet.
me: Great, thanks a bunch.

I did check that whole “Internet” thing she suggested despite the fact that I got the distinct feeling she didn’t really know what the Internet was, (I had tried the before Ticketmaster, so don’t even suggest it) and it looks like the pre-sale is through Optimum Online. Which I don’t have. Fat Bob, if you’re listening, don’t treat your fans this way. Do better next time.

Anyone know a Google for “radio stations?”

All the info a person could need, apparently.

The Cure – Torture


Hullo, Wimbledon!

Filed under : International,Tennis
At 8:00 am
Comments : 5

I don’t think I could really say more than that. What a happy fortnight this will be for me and not just because it’s the only time of the year I get to use the word “fortnight.” Yes, now I’ll be focusing on the Brits for two weeks. Lookout, Brits! I already know your language. Kind of. And I know where you live! The UK.

Anyway, it’s 8am in New York, 1pm in London, time for the very first match, so let’s get into the spirit, shall we? Except YouTube kept sticking blue blotches through this and so I had to host it myself. If you don’t have Quicktime, alas. That’s British for “alas.” Rather.

[quicktime width=”320″ height=”260″][/quicktime]

8:05am, latebreaking update: rain delay. I’m shocked, just shocked.